Privacy Policy

This Privacy Policy explains how Eloquix Solutions LLC ("Eloquix Solutions," "we," "us," or "our") collects, uses, and protects information when you visit our website, contact us, or use our games, software, and interactive experiences (together, our "Services"). By using our Services, you agree to the practices described here.

1. Who we are

Eloquix Solutions LLC is a communications, public relations, media, and digital experiences company. We provide consulting and media services to organizations and we design and publish original mobile games, software, and interactive experiences. For any privacy question, contact us at privacy@eloquixsolutions.com.

2. Information we collect

Information you give us

When you use our contact form or email us, we collect the details you provide — typically your name, email address, the subject of your message, and the contents of your message. If you engage us for services, we may also collect information needed to work together, such as your organization and project details.

Information collected automatically

When you visit our website, our hosting and content-delivery provider may automatically log standard technical information such as your IP address, browser type, device type, referring pages, and the dates and times of your visits. This helps us keep the site secure and running well.

Information from our games and apps

When you use our games or apps, we and our service providers may collect limited technical and gameplay information — for example, device and operating-system details, app version, crash and performance data, and in-app activity used to improve the experience. Where a game shows advertising or uses analytics, third-party providers may collect device or advertising identifiers as described in their own privacy policies. Any data practices specific to an individual game will be disclosed in that game's store listing or in-app notices.

3. How we use information

• To respond to your inquiries and provide our consulting and media services.
• To operate, maintain, secure, and improve our website, games, and other Services.
• To understand how our Services are used and to fix problems and bugs.
• To send you information you've requested, such as launch updates, where you've asked us to.
• To comply with legal obligations and enforce our terms.

4. How we share information

We do not sell your personal information. We share information only as needed to run our Services:

• Service providers who operate parts of our Services on our behalf — for example, our website host and content-delivery network, and the form-handling service that delivers your contact messages to us.
• App stores, advertising, and analytics partners that support distribution and improvement of our games, where applicable.
• Legal and safety reasons — when required by law, or to protect the rights, safety, and property of Eloquix Solutions, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction.

5. Advertising and analytics

Some of our games may include advertising or analytics from third parties. These partners may use identifiers and similar technologies to measure and serve ads or to understand usage. You can often limit ad personalization through your device settings (for example, "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android). Each partner's handling of data is governed by its own privacy policy.

6. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Contact messages are kept for as long as reasonably necessary to respond and maintain our records, and we delete or anonymize information when it's no longer needed.

7. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, or to request a copy of your data. If you are in the European Economic Area or the United Kingdom, these rights arise under the GDPR. If you are a California resident, you have rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them. To make a request, email privacy@eloquixsolutions.com and we will respond as required by applicable law.

8. Children's privacy

We do not knowingly collect personal information from children in a way that violates applicable children's privacy laws, including the U.S. Children's Online Privacy Protection Act (COPPA). If a particular game is directed to children, we will limit data collection and disclose our practices accordingly in that game's store listing and in-app notices. If you believe a child has provided us personal information without appropriate consent, contact privacy@eloquixsolutions.com and we will take appropriate steps to remove it.

9. Security

We use reasonable technical and organizational measures to protect information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

10. International users

We are based in the United States, and your information may be processed in the United States or other countries that may have different data-protection rules than where you live. Where required, we take steps to ensure appropriate safeguards for international transfers.

11. Third-party links

Our Services may link to third-party websites, app stores, or services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of our Services after an update means you accept the revised policy.

13. Contact us

If you have questions or requests about this Privacy Policy or your information, contact us at privacy@eloquixsolutions.com.